| resQmed’s
- Returns |
|
| Return
a damaged, Defective, Incorrect or Unwanted
Item |
|
| If any
item is defective, you have a right to
return the faulty item within a reasonable
period of time (30 days from date of receipt
of order). Products
may be returned where they have been damaged in transit or are defective. We would draw customers attention to our Terms and
Conditions under the heading 'Withdrawal by you from
the contract' in respect of returned goods being unopened and returned in
the condition they were received. |
|
| At
the time of return you must show/send a copy of your invoice as proof that
you purchased the products from resQmed. |
|
| By
post in accordance with the following procedure:- |
- Repackage
the products securely and send the products together with the reason
for return, the invoice number, your e-mail address or telephone
number and instructions as to whether you would like a refund or a
replacement. You will find the Returns address on the paperwork that
arrives with your order.
|
- All
unwanted goods must be in resalable condition, in their original
packaging and with any security seals still intact.
|
- Returns
by post are made at your risk. We recommend that you use an insured
registered mail service as returns not received by us cannot be
credited to you.
|
- Refunds
will be credited to your payment card. Refunds will not be paid in
cash.
|
| Note:
in the event of resQmed sending
you a replacement for a damaged, defective
or incorrect item, you must return the
original item to resQmed
within 30 days of our e-mail confirming the
issue of the replacement item. Provided you
return this item to us within the 30 days,
you will have nothing more to pay. If you do
not return the original item to us by the
end of the 30 day period, we reserve the
right to charge an amount equal to the price
of your original order to the payment card
you used for the order.
|
|
|
Returns address -
resQmed Limited
St Andrews House (Returns)
21 Head Street
Halstead
Essex CO9 2AU
England
Phone No: +44
(0)1787479605
e-Mail address: sales@resqmed.com
|
| Contact
us - helpline@resqmed.com |
|
| resQmed Limited |
|