|resQmed Limited are committed to ensuring that your privacy
is protected. This policy explains how we use the information we collect
about you and the procedures that we have in place to safeguard your
privacy whilst you use the website.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
The information we collect and how we use it
When you register with resQmed and/or place an order, we need to know
- your name
- billing address
- delivery address
- credit or debit card number and expiry date
- e-mail address
- telephone number.
This information allows us to fulfill your order and notify you of the status of your order. We undertake to protect that information, not to pass it on and not use it for any other purpose than to deliver your ordered goods to you.
We may, from time to time, send you news letters, inserts advertising new products or services of unrelated third party companies. We, under no circumstances, do not pass on your personal data to third party companies.
We may also use your information for the purpose of providing you with information about any special offers, author signings and other events or features of our website which we think may be of interest to you and for related marketing purposes.
We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your details on our database.
We monitor customer traffic on an aggregate basis in order to help us develop and improve our website for the benefit of our customers. In order to enhance your use of the website you will be given a session ID which will only last for the duration of that visit to the site. Each time you visit the site you will have a different session ID.
|Opt in / Opt out
If at any time you wish to receive information about any other product areas which you currently do not receive, or you wish to stop receiving some or all of the information that we currently send, you may amend or remove your preferences by unsubscribing. If you have any queries about how to use the mailing preference system, please contact us – email@example.com
Cookies help us to recognise when you next visit our website and note the advertisements displayed to you. This allows us to tailor the service we provide to your preferences.
|Security of your information
We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall from the outside world. We use secure socket layer software (SSL) to encrypt all of your personal information including your credit card number and your name and address. resQmed's internal procedures cover the storage, access and disclosure of your information.
|Non-disclosure to third parties
Unless we have your express consent, we will only disclose your personal data to third parties if this is required for the purpose of completing your transaction with us. This is subject to the proviso that we may disclose or transfer your data to a partner company where you have supplied information via a site which is co-branded with that partner company or to members of our own group. If personally identifying data about you may be shared with a partner company, we will tell you before we collect or transfer the data so that you may opt out of this transfer if you wish.
We use your information only as set out in this Policy and will not sell, rent or pass your information on to others for marketing purposes without your express consent.
resQmed may however provide aggregate statistics about its customers, sales traffic patterns and related site information to reputable third-party vendors and relevant affiliate partners, but these statistics will include no personally identifying information. We may also release account information where we believe in good faith that this release is reasonably necessary to comply with the law.